Merchant Payment

How can I make payment with fastPay at Merchants?

From the Merchants list under "Make Payment" menu,select the one that you want to make payment to, enter the amount in the related space, accept and complete your transaction.

You can list DenizBank Merchants according to their locations or search them by name.

After you select the merchant you want make payment to, you can pay from your fastPay balance, DenizBank account or credit card of another bank free of charge.

Online Payment

How can I make online payment with fastPay?

Select payment with fastPay in the payment step of the e-commerce web sites.

Enter your registered fastPay mobile phone number in the related place.

Select payment preference, enter the verification password from received SMS and fastPay PIN.

You can easily make payment from your fastPay balance, DenizBank credit card, other banks credit cards or DenizBank current account.

Hands-Free Payment

You can make hands-free payment at merchants.

In order to benefit from this service, you need to activate “Hands-free payment” from fastPay Settings menu, have the Bluetooth** turned on and be near to fastPay merchants having Beacon* device. You can automatically make payment and be instantly informed about the exclusive discounts and deals when you are near to the merchant. You can make your payment by verbally approving the transaction, without taking your smart phone out of your pocket and opening fastPay.

Beacon devices work in the smart phones with Bluetooth 4.0 iOS operating system (iPhone 4s and later, iPad 3 and later, iPod touch 5, iPad mini) and Android 4.3 and smart phones with advanced operating systems. (E.g. Samsung Galaxy S3/S4, Samsung Galaxy Note II, HTC One, Nexus 7 2013 editions, Nexus 4, HTC Butterfly, Droid DNA)

The energy consumption of the mobile phones is kept in the minimum level thanks to the battery friendly Bluetooth 4.0 technology.

If you want, you can turn on the "Hands-free payment" feature under fastPay's "Settings" menu or let it fall into payment transactions verification.

Pay with QR code

Pay with QR code


Tap on "Pay with QR code" under the "Make Payment" menu. You can choose fastPay balance, credit card and Qapel as payment options.

You can also generate a QR code by rotating your phone horizontally.

The Merchant gets payment by reading the QR code you generate with the help of the barcode reader. *
Or enter the 6-digit code on the screen at POS.

* You can pay up to 150 TL without logging into fastPay. In case of a payment higher than 150 TL, it is necessary to login fastPay and confirm the payment notification on the screen.

Contactless Payment

Contactless Payment


If you have an NFC-enabled Android phone, you can make contactless payments. You have to switch your credit card for contactless payment which is added to fastPay * from "Account-Card settings" under the wallet menu.

* Only DenizBank credit cards can be switched on for contactless payments

After accepting the terms of use and tapping the "Switch on for contactless payment" button, the credit card is ready for contactless payments.

If you have more than one credit card, you can switch between them by swiping left and right.

The virtual card number that will be used in contactless transactions, is displayed on the following pop-up.

For payment, it is sufficient for the user to hover his/her phone over to the POS device in order to make contactless payment.

After receiving the payment (a beep will be heard) a notification will come. Do not forget to check the transaction from the POS device and take the slip.